Our returns policy
If you would like to return your Rubik's Cube Education Kit or You CAN Do The Rubik's Cube printed curriculum or merchandise, you may do so within 30 days of purchase as long as it was sold by YouCANDoTheCube.com and you can provide an invoice# and/or order#. Include your name, Ship To address, email address, phone number and a note explaining why you are returning the items. Items that are not permitted to be replaced or returned are described below under “Ineligible Returns/Replacements.”
All correspondence should be sent to:
You CAN Do The Cube
c/o Holly Riehl
2 Island Rd
Essex, MA 01929
If an item was sold as a set or a kit, individual elements of that set or kit cannot be returned for a refund. Please return the entire kit or set if you are requesting an eligible refund or replacement.
If you received an item that was defective, please return the product with a note stating what specifically was defective and let us know if you want a replacement or a refund.
Packing and Sending Your Return:
Pack the items securely in a box. You can use the box that the items arrived in or another box, if you prefer. Please ensure all old shipping labels and barcodes have been removed. Affix the shipping label securely to the outside of the box. Send your return to the above adress, using an insured or trackable shipping that is most convenient for you.
Processing Your Return
Please allow 14 days to process your return. You will receive notification via e-mail or postal mail confirming that your return has been received and processed. The purchase price of the item plus applicable sales tax will be credited.
When packages are returned to us as an undeliverable, we will attempt to contact you via phone or e-mail in order to obtain a different shipping address to re-ship the order.